FAQ
Frequently Asked Questions
π― What are your candles made from?
All of our candles are hand-poured using 100% clean soy wax and premium fragrance oils. We never use paraffin or harmful additives.
π₯ How strong is the scent?
Our candles are balanced for a clean, natural burn with noticeable fragrance.
β’ 4 oz: best for small bathrooms, desks, or cozy nooks.
β’ 9 oz: fills small to medium rooms.
β’ Wax melts: provide the strongest scent throw and can fill larger areas.
β³ How long do the candles burn?
4 oz: 20β25 hours
9 oz: 45β50 hours
Each burn time can vary depending on care and environment.
π§‘ Candle Care Instructions
To get the best and safest burn from your candle:
β’ Allow your candle to burn for at least 2β3 hours during the first two burns to ensure a full melt pool and prevent tunneling.
β’ Always trim your wick to about ΒΌ inch before each light to keep the flame clean and steady.
β’ If your flame keeps extinguishing or seems weak, wait until the wax is warm and soft, then gently use a paper towel to absorb a small amount of melted wax. This gives the wick more room to breathe and strengthens the flame.
β’ Never burn for more than 4 hours at a time and always keep away from drafts or flammable items.
β¨ How do I get the best burn?
Always trim your wick to about ΒΌ inch before lighting. Let the wax melt completely across the surface during each burn to prevent tunneling.
π¦ Do you offer returns or exchanges?
If your candle arrives damaged or you experience an issue, please reach out within 7 days of delivery. Weβll make it right.
π Do you ship internationally?
At this time, we only ship within the United States, but weβre working on expanding soon.
π Can I send a candle as a gift?
Yes! You can include a gift note during checkout, and weβll handle the rest with care.