FAQ

Frequently Asked Questions

πŸ•― What are your candles made from?

All of our candles are hand-poured using 100% clean soy wax and premium fragrance oils. We never use paraffin or harmful additives.

πŸ”₯ How strong is the scent?

Our candles are balanced for a clean, natural burn with noticeable fragrance.

β€’ 4 oz: best for small bathrooms, desks, or cozy nooks.
β€’ 9 oz: fills small to medium rooms.
β€’ Wax melts: provide the strongest scent throw and can fill larger areas.

⏳ How long do the candles burn?

4 oz: 20–25 hours
9 oz: 45–50 hours
Each burn time can vary depending on care and environment.

🧑 Candle Care Instructions

To get the best and safest burn from your candle:

β€’ Allow your candle to burn for at least 2–3 hours during the first two burns to ensure a full melt pool and prevent tunneling.

β€’ Always trim your wick to about ΒΌ inch before each light to keep the flame clean and steady.

β€’ If your flame keeps extinguishing or seems weak, wait until the wax is warm and soft, then gently use a paper towel to absorb a small amount of melted wax. This gives the wick more room to breathe and strengthens the flame.

β€’ Never burn for more than 4 hours at a time and always keep away from drafts or flammable items.

✨ How do I get the best burn?

Always trim your wick to about ΒΌ inch before lighting. Let the wax melt completely across the surface during each burn to prevent tunneling.

πŸ“¦ Do you offer returns or exchanges?

If your candle arrives damaged or you experience an issue, please reach out within 7 days of delivery. We’ll make it right.

πŸ’Œ Do you ship internationally?

At this time, we only ship within the United States, but we’re working on expanding soon.

🎁 Can I send a candle as a gift?

Yes! You can include a gift note during checkout, and we’ll handle the rest with care.